No Spam. We do not sell your personal information for cash consideration, and we do not use your information for unsolicited marketing except as described in our Privacy Policy.
Security. We use commercially reasonable administrative, technical, and physical safeguards designed to protect information in a manner consistent with applicable law, including safeguards designed to comply with HIPAA where applicable.
You’re in Control. You control the information you submit through the Services and the users or features with which you choose to engage, subject to platform functionality and applicable enterprise configurations.
How to Contact Us. If you have questions or comments about any of Simvuly’s policies, please email us at support@simvuly.com.
PRIVACY POLICY
Last Updated: March 16, 2026.
Introduction
This Privacy Policy applies to the website located at simvuly.com, all related web, computer, and mobile applications, and any other services operated by Simvuly LLC (“Simvuly,” “we,” “us,” or “our”) (collectively, the “Services”), and describes how Simvuly collects, uses, and discloses information about visitors, users, and healthcare professionals who access or use the Services.
The Services are intended for use by licensed healthcare professionals located in the United States. The Services facilitate communication among healthcare professionals and access to information.
Simvuly operates solely as a technology platform and does not provide healthcare services, clinical advice, diagnosis, or treatment.
By accessing or using the Services, you acknowledge that you have read, understand, and agree to be bound by the Privacy Policy as well as you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should not access or use the Services.
Information We Collect
Simvuly may collect information that identifies, relates to, describes, or could reasonably be associated with visitors to the Services or with individual healthcare professionals (“Personal Data”). Personal Data may include, without limitation, name, email address, professional credentials, specialty, state licensure information, employer or organizational affiliation, and other professional profile information.
We collect Personal Data when you register for an account, complete or update profile information, communicate through the Services, contact Simvuly, or otherwise interact with the platform.
Information you share through the platform, including your profile information and communications, may be visible to other Simvuly members in connection with the Services. Patient information submitted through the platform may be shared with other healthcare professional members participating in the applicable communication, consultation, or collaboration.
Where users access the Services through an enterprise customer or healthcare organization, Simvuly may share certain information regarding account activity or platform usage with that organization in accordance with applicable Enterprise Agreements.
In order to maintain the integrity of the Simvuly network, Simvuly may verify the identity or professional credentials of users such as through third-party verification services, professional email verification, license verification, or documentation provided by the user. While Simvuly may take reasonable steps to verify such credentials, Simvuly does not guarantee the identity, licensure status, or professional qualifications of any user.
Simvuly does not review or moderate clinical communications for accuracy, completeness, or appropriateness, except as necessary to maintain platform functionality or comply with legal obligations.
Patient Information Submitted by Users
Users of the Services may transmit information relating to patients, including information that may constitute Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”) and implementing regulations.
Users are solely responsible for determining what information is shared through the platform and for ensuring compliance with all applicable privacy and security laws, including HIPAA and applicable state privacy laws. Users represent that they have obtained any required patient consent or authorization prior to transmitting any PHI through the Services.
Simvuly does not determine what PHI is shared through the platform and does not verify the accuracy, completeness, or legality of any PHI submitted by users. Simvuly does not independently access or review clinical communications exchanged between healthcare professionals except as necessary to operate the platform. Where PHI is transmitted through the Services, Simvuly acts as a Business Associate pursuant to the Simvuly Business Associate Agreement described below.
Users are solely responsible for compliance with applicable federal and state laws governing PHI relating to minor patients, including laws that provide minors with independent privacy rights for specific categories of health information such as reproductive health, mental health, and substance use disorder treatment. Simvuly does not independently evaluate whether disclosures of minor patient PHI comply with applicable law.
Disclosures of patient information between users through the Services are initiated and controlled by users and are not disclosures made by Simvuly. Simvuly does not determine the recipients, scope, or appropriateness of such disclosures.
Automatically Collected Information
When users interact with the Services, Simvuly may automatically collect certain technical information, including Internet Protocol address, device identifiers, browser type, operating system, usage activity, search queries, and timestamps of interactions with the Services.
Such information may be collected through cookies, web beacons, and other tracking technologies in order to operate and improve the Services. We and our service providers may use cookies and similar technologies to collect information about your interactions with the Services and to improve functionality and user experience.
You may manage cookie preferences through your browser settings or through any cookie preference tool made available through the Services. Note that disabling certain cookies may affect the functionality of the Services. We do not respond to browser Do Not Track signals at this time, but you may opt out of certain third-party analytics and advertising cookies by following the opt-out mechanisms provided by those third parties.
Information from Third-Party Sources
Simvuly may obtain information about users from third-party sources including credential verification services, publicly available professional databases, enterprise customers, professional organizations, analytics providers, or advertising partners. Advertising partners may use cookies or similar technologies to measure the effectiveness of advertising.
We may use third-party analytics providers, such as Google Analytics, to help us understand how users interact with the Services.
We may obtain email addresses from users, third parties, or publicly available sources and may use those addresses to invite healthcare professionals to join the Simvuly network or to communicate about the Services in accordance with applicable law, including applicable consent and opt-out requirements.
Use of Information
Simvuly uses information collected through the Services for a variety of business and operational purposes, including operating and maintaining the Services, facilitating communication among healthcare professionals, verifying professional credentials, improving platform functionality, conducting analytics and research, personalizing user experiences, delivering advertising or sponsored programs, communicating with users, and complying with legal obligations.
We may use your information to create and update your professional profile. Certain professional profile information may be visible to other Simvuly members as part of the Services. In some cases, limited professional profile information may also be visible to non-members in connection with publicly accessible portions of the Services.
We may share your Personal Data and information submitted through the Services with other Simvuly members in order to facilitate communications through the platform.
Professional Activity Analytics
Simvuly may analyze information relating to how healthcare professionals interact with the Services, including professional activity such as searches, case discussions, clinical topics, engagement with content, and collaboration patterns. Such analysis may be used to understand how healthcare professionals use the platform, generate aggregated insights regarding clinical practice patterns and topics of interest, develop educational materials, improve the Services, support research initiatives, and support commercial partnerships, including collaborations with life sciences organizations.
Such analysis is conducted in a manner designed to avoid identifying individual patients. Simvuly will not disclose information identifying individual patients or physicians unless expressly authorized by the user or required by law.
Healthcare professionals who do not wish to have their professional activity data used for commercial partnerships, including collaborations with life sciences organizations, may opt out of such use by contacting Simvuly at support@simvuly.com. Opting out of commercial data use will not affect access to the Services.
Platform Improvement and Model Training
Simvuly may use information submitted through the Services, including aggregated or de-identified information, to improve the Services, develop new features, enhance platform performance, and train or refine machine learning or artificial intelligence systems used within the platform.
Where such use involves PHI, Simvuly will use only information that has been de-identified in accordance with HIPAA standards, using either the Safe Harbor method (45 C.F.R. § 164.514(b)) or the Expert Determination method (45 C.F.R. § 164.514(a)), as applicable. De-identified data shared with or used by third parties, including commercial partners, shall be subject to contractual prohibitions on re-identification.
Simvuly does not use Protected Health Information to train or improve generalized artificial intelligence models unless such information has been de-identified in accordance with HIPAA or such use is expressly authorized in writing.
De-Identified and Aggregated Data
Simvuly may create de-identified, aggregated, statistical, analytical, or other derived data based on information submitted to or generated through the Services, provided that such data does not identify individual users or patients. Such data may include insights regarding clinical topics, practice patterns, platform usage trends, or other aggregated information, and may be used for any lawful purpose, including research, analytics, product development, healthcare insights, educational initiatives, advertising, or partnerships with healthcare organizations and life sciences companies.
Simvuly will not attempt to re-identify de-identified data, and will contractually prohibit any third-party recipient of de-identified or aggregated data from attempting to re-identify such data or combining it with other datasets in a manner designed to identify individuals.
Advertising and Sponsored Content
The Services may include sponsored educational content, advertising, or promotional materials provided by third-party partners, including pharmaceutical manufacturers and healthcare organizations. We may work with advertising or analytics partners to measure the effectiveness of our marketing efforts.
Sponsored educational content and promotional materials will be clearly identified as sponsored or paid content at the point of display. Simvuly does not permit sponsored content to be presented in a manner that is indistinguishable from independent editorial, peer-reviewed, or user-generated content.
The presence of such advertising or sponsored content does not constitute endorsement by Simvuly.
Disclosure of Information
Simvuly may disclose information to service providers that assist in operating the Services, to enterprise customers whose workforce members use the Services, to analytics providers, to advertising partners, to affiliated entities, to potential acquirers in connection with corporate transactions, and to government authorities when required by law.
California
California residents may request information about the categories of personal information we collect, use, and disclose. Such requests may be submitted by contacting us.
If you choose to exercise your privacy rights, you have the right to not receive discriminatory treatment or a lesser degree of service from Simvuly.
Children
We understand the importance of protecting the privacy and safety of children. The Services are not intended for individuals under the age of 18, and Simvuly does not knowingly collect personal information from children.
Your Choices
If you choose not to provide any Personal Data, you may not be able to use certain Services. You may request access to or correction of the Personal Data Simvuly holds about you by contacting us at support@simvuly.com. Simvuly will respond to verified requests within forty-five (45) days, which may be extended by an additional forty-five (45) days where reasonably necessary. You may request deletion of your account and associated Personal Data by contacting us. Simvuly will process deletion requests in accordance with applicable law. Note that certain information may be retained as required by law, for fraud prevention, to enforce agreements, or as permitted under applicable privacy law. You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices. California, Virginia, Colorado, and Other State Rights. Depending on your state of residence, you may have additional rights under applicable state privacy laws, including the right to know, correct, delete, and portability. To exercise any such rights, contact us at support@simvuly.com.
Exclusions
This Privacy Policy does not apply to any Personal Data collected by Simvuly other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Simvuly through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Simvuly shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Data Security
Simvuly implements commercially reasonable administrative, technical, and physical safeguards designed to protect information in a manner consistent with applicable laws, including safeguards designed to comply with HIPAA where applicable. However, no system can guarantee absolute security.
Data Breach Notification
In the event of a security breach affecting your personal information (other than PHI, which is governed by the Business Associate Agreement), Simvuly will notify affected users in accordance with applicable state breach notification laws, including but not limited to the Ohio Data Protection Act and similar state statutes. Notification will be provided without unreasonable delay and, where required by law, within the timeframe specified by applicable law. Notifications will be provided by email to the address associated with your account or through the Services.
Data Retention
Simvuly retains information for as long as necessary to operate the Services, comply with legal obligations, resolve disputes, and enforce agreements. De-identified or aggregated data may be retained indefinitely.
International Users
The Services are intended solely for use by healthcare professionals located in the United States. Simvuly is based in the United States, and all information is processed and stored in the United States.
Simvuly does not offer the Services to individuals located outside the United States and does not represent that the Services are appropriate or available in any other jurisdiction. If you access the Services from outside the United States, you do so at your own initiative and are responsible for compliance with applicable local laws.
By accessing or using the Services, you acknowledge that your information will be transferred to and processed in the United States in accordance with this Privacy Policy.
Changes to This Privacy Policy
Simvuly reserves the right to modify this Privacy Policy at any time. Continued use of the Services after such modifications constitutes acceptance of the updated policy.
Contact Information
If you have questions regarding this Privacy Policy or Simvuly’s privacy practices, you may contact us at: support@simvuly.com.
Governing Law
This Privacy Policy and any disputes arising out of or relating to it shall be governed by the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes shall be subject to the dispute resolution provisions set forth in the Simvuly Terms of Service.
